Get back
what is
yours.
Managed service for B2B shippers. We handle claims, disputes and exceptions with your carriers (DHL, UPS, FedEx, Colissimo and others), while your teams stay focused on operations.
Most claims
aren't complicated.
They're just put off.
No bandwidth
Manual claim follow-up keeps getting pushed behind the day's urgent priorities.
Too repetitive
Same steps, same evidence, same follow-ups, on every case.
Deadlines slip
Without daily monitoring, claim windows close without resolution.
Money lost
Unclaimed refunds and time spent never show up in any P&L.
Four steps,
not one more.
Audit
We analyse your flow: volumes, carriers, recurring case types, eligible scope.
Pilot
Narrow scope, dedicated access, fast validation. You see real impact before any commitment.
Daily ops
Our agents run your workflows. Detection, submission, follow-up, closure, with no involvement from your teams.
Reporting
Daily email summary: new cases, closed cases, recovered amounts, anomalies detected.
What we operate,
plain and clear.
DHL, UPS, FedEx, DPD, GLS, TNT, Colissimo, Mondial Relay.
None. We operate from our own dedicated infrastructure.
Every eligible case is submitted within 24 working hours.
Operational summary in your inbox every morning.
One summary,
every morning,
no login.
New cases, submitted forms, closed cases, anomalies detected. The only format your teams use to consume information: email.
- No dashboard to open
- No notifications to filter
- No access rights to manage
- No onboarding to organise
Managed service.
Not a product we hand you to use.
Isolated execution
Each client account has its own dedicated environment. No shared access, no data mixed between clients.
Human supervision
No case is submitted without validation. Our agents drive, monitor and correct workflows continuously.
Full traceability
Every action on a case is logged and auditable. You can reconstruct the full path of every claim.
No software
Nothing to install in your systems. You receive the result (an email report), not the friction.
Start with
a simple pilot.
An intentionally narrow scope to validate impact at your end before any extension.
1 workflow,
1 account.
Scope validated together after the audit. Extension to other workflows possible once impact is demonstrated.
- 01Compatibility audit
- 02Dedicated execution environment
- 03Supervised AI agents per workflow
- 04Daily email reporting
- 05Human review on edge cases
- 06Responsive support during the pilot
once impact is validated.
What people
always ask.
Let's audit your flow.
No commitment.
You send us a sample of cases. We estimate eligibility and recoverable potential. If it makes sense, we start a pilot.